Customers’ reviews

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Essential Air Conditioning
Your number one HVAC Service in Kenneth City and St. Petersburg, Florida

Quality customer service is our top priority…

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SEE WHAT OUR CUSTOMERS SAY ABOUT OUR WORK


Google Reviews


5.0
amanda andrews
amanda andrews
16:26 05 Jan 24
If I could give more than 5 stars I would! We have had 2 experiences with Charlie. 1 My mother (85years old) had another company come out & check on her AC- they told her she needed to replace the entire unit for over $8000.00- Charlie came out and reconnected the thermostat with a small service fee & she is all set.Charlie came to our house, adjusted 2 of our units checked for any issues, fixed a few minor things for a very reasonable price.THANK YOU! Highly recommend! Honest, thorough, well priced, and the list goes on.
Sharlett Monro
Sharlett Monro
18:53 09 Dec 23
They did an excellent installation and the contractors were very respectful. Price was very competitive and would recommend.
Douglas Scott Haight
Douglas Scott Haight
23:41 27 Nov 23
Same day service. Diagnosed my problem quickly and offered a reasonable price on repair 👍
Leann Dixon
Leann Dixon
13:43 21 Nov 23
Always great service from Essential Air. Thank you!!
Sophie C
Sophie C
17:59 25 Oct 23
Great service. Came out to fix my AC within a matter of hours. Definitely recommend giving Charlie a call for your AC needs .
Montana Fox
Montana Fox
18:54 20 Sep 23
This small business came out on such short notice the day before my 4th of July party to service my ac and get things up and running again. Standing in the dark to replace a component defective from the supplier. They could have waited until the next day but they didn't their work ethic is fantastic. Charlie is a boom to our local community.
Cindy Schaer
Cindy Schaer
02:26 29 Aug 23
Came home today to a hot house, the day before a Hurricane is due to impact our area. My husband recalled our daughter telling him about an AC company that they used recently and so, after a call to Charlie, he arrived within the hour (luckily he was nearby at another job), got us up and running in a matter of minutes. Charlie was professional, reasonably priced and honest! I hope we don’t need an AC repair anytime soon, but if we do, know he will be our first call. Thanks!
Heidi Grosso
Heidi Grosso
21:50 28 Aug 23
So after going through so many “24/7” AC repair companies on Google I FINALLY came across Essential Air! They didn’t try and book me out two weeks he told me he would have someone at my home in 30 minutes and as stated a gentleman showed up in 30 minutes. I don’t know how to get them higher on Google but I’m happy I found them! He is changing my capacitor and returning to clean the coils after the hurricane! I HIGHLY RECOMMEND this company this is a hardworking, ethical, and reliable AC company!
sherry snyder
sherry snyder
19:04 20 Aug 23
Charlie is a life saver. He's truly doing God's work for a reasonable price. He came out and saved me from the heat on a Sunday, he was honest, professional and friendly. I'm a senior and I can't recommend him enough. Thank you Charlie!! - From Sherry and Son
Adam Stelzer
Adam Stelzer
16:16 13 Aug 23
Charlie came out short notice on a Sunday morning and helped fix our air conditioner so that we are able to keep our infant safe! Can’t thank him enough for his prompt service when no other company would even answer their phone! Will definitely be using his services again! Thanks Charlie!
Kelly B
Kelly B
18:11 11 Aug 23
My air quit on me and I called Charlie and he told me he was book until later the next day. It was 91 degrees in my home. He just so happened to call me back and say he was able to fit me in and showed up that evening and fixed the problem!! He’s efficient and honest and I am so grateful he was able to help me when no one could make it. I will recommend him to everyone!!!
Kaeli Ellis
Kaeli Ellis
22:54 22 Jul 23
When my AC went down on a weekend, during a record breaking heatwave, Essential Air not only answered the call but was here to get everything up and running same day. Charlie was on-time, efficient, and knowledgable. He even showed me how he fixed it to save me next time. Thanks again Charlie!
Regal Diab
Regal Diab
14:48 22 Jul 23
K Johnson
K Johnson
14:50 10 Jul 23
Great guy. Efficient and communicated with me well and was on time. And fix our AC problem very reasonably and fair. Will use him again!
Han Nguyen
Han Nguyen
21:26 30 Jun 23
Needed to have someone come and look at our AC because it does not cool completely in the house. Had someone from a bigger company came and quoted $2,620 of work to do now, $4,100 for system rejuvenate in the future, and advised us to buy a new AC in general.Called Charlie because of the good recommendations on I Love St. Pete, he came within 3 hours, explained to us throughly about what’s going on and gave tips on keeping the house cool. $185 total. I’m so glad we called for a second opinion.
Stefan Sommers
Stefan Sommers
00:25 16 May 23
I picked essential air because all the good reviews and the fact we live a mile apart. Charlie was very easy to schedule with and showed up on time. I called as a second opinion from my regular guy that is getting old. Charlie did a very thorough checkup and figured out the issue I was having. His service call and freon charge was very fair. I think I found my new AC guy. If you like supporting a small local company that is honest and fair priced I suggest you give him a call when needed.
Kevin Tromblee
Kevin Tromblee
19:54 08 May 23
Charlie is the best he gave me a qoute on a Friday and fit me in on a Monday.Steve and Phil thank you for the great service.Great job and would recommend every day of the week . Professional upfront and they do what needs to be done .Thank you so much .Will call whenever my next issue comes up.
Aaron Bernard
Aaron Bernard
12:10 23 Mar 23
Charles is the best guy in Pinellas county when it comes to anything HVAC. He is so honest and reliable that he is the guy you call for a second opinion to keep the A/C guys honest!
Daniel Mastrodonato
Daniel Mastrodonato
22:08 08 Nov 22
Charlie and his team were there in 30 minutes and fixed my problem immediately. I am so impressed with Essential Air!
Janis D
Janis D
13:03 07 Oct 22
I like to use small business owners in our community, and Charlie did not disappoint! Super nice guy, on time, and very affordable. I will always call Charlie for my a/c needs!!
Tina Yakel
Tina Yakel
16:10 23 Sep 22
There is NO Other AC company I would use. In the past we have called on other companies and have been ripped off. This is the one and only company for me moving forward!!!!
Jimmy Orr
Jimmy Orr
12:16 22 Sep 22
Charlie was able to inspect and repair our older AC unit. He helped it run more efficiently and reduce energy consumption. He was also able to give great advice to improve efficiency of our house. Professional, honest, and friendly service!
Paul Alves
Paul Alves
13:32 16 Sep 22
Charlie and his team are awesome. Reliable, and knowledgeable they will take care of any of your cooling/heating needs.
DREAM, LLC
DREAM, LLC
13:57 06 Sep 22
I am a property manager and called Charly on a holiday for an emergency service on one of my rentals. This is my first time using Essential Air but it will not be my last! His after hour rates were more than fair, service was prompt. Charly is honest and easy to communicate with he was able to troubleshoot and have everything running and my guests cool and comfortable within an hour. Highly recommend
Scott Morris
Scott Morris
22:46 10 Aug 22
Charlie is a great guy and I will use him always if I need a AC man thanks Charlie
Rich W
Rich W
21:57 30 Jul 22
Charles is smart fast and on time! He fixed without a big bill and extensive time. If you want honest individual he is the man to come too. I highly recommend Charles for your HVAC needs.
Christina Brooks
Christina Brooks
16:31 09 Jul 22
Amazing work! The AC was turning on, but not blowing cold air. Charlie came out on a Saturday and had us back up and running in no time!!! Thank you Charlie!!!
Rene Neyrey
Rene Neyrey
12:15 28 May 22
Essential Air came out the same day. He promptly examined the unit, located the problem (the fan broke), WENT STRAIGHT TO THE SUPPLIER AND CAME BACK WITH THE NEW FAN IN ABOUT 45 MINUTES. And fixed our A/C. Best A/C contractor experience we've had since moving to Florida.
Lisa Logan
Lisa Logan
00:03 17 May 22
I was actually on hold with another company when I saw Charlie’s reviews. I hung up with them & called him instead. Glad I did!The A/C at the rental property I was staying at was turning on, but the air was not cold.Charlie was able to come by the next morning. The system was low on refrigerant. He explained that there’s likely a leak in the system and it’d be most cost effective to just replace the system.But since we are just here another couple weeks, he was able to refill the refrigerant (for a charge) to hold us over until the landlord decides what she wants to do. Thank you, Charlie!
Monsi Torres
Monsi Torres
17:12 15 Apr 22
Charlie was AWESOME. Came out within the hour. Explained what he was checking and doing the entire time. Gave me options on how we can fix the problem and saved this baking girl's family from enduring another hot night of baking!! Cold air never felt more sweet!! Temp has already dropped 6°!!!!
bob walker
bob walker
01:35 02 Apr 22
It is so refreshing to hire a knowledgeable professional who doesn't try to take advantage of you. Small business with very big value! Charlie has my business from now on!
Tom Klausing
Tom Klausing
16:01 21 Jan 22
I quoted several contractors and ultimately decided to work with Charlie at Essential Air. In addition to having a GREAT quote, I felt most comfortable with him. He relocated two Heat Pumps from the rear of my house to the side of my house. He also arranged an electrician to install two new disconnects. He was very flexible and accommodating. Wish all contractors were as easy to work with.
Lisa O
Lisa O
19:12 11 Jan 22
My minisplit was freezing at the head unit inside and in the lines at the condenser outside. I called and Charlie was able to come the same day (we’re in January, mind you, it’s technically the slow season). He checked the level of refrigerant and showed me it was a pound low. He filled it and then used a gauge to check for leaks outside and inside at the head unit.Charlie is a great contractor because he’s professional, friendly, competent, and charges reasonable fees. I’m so happy to find a contractor who knows how to deal with customers.I wouldn’t hesitate to call him again.
Stuart Morris
Stuart Morris
15:12 16 Dec 21
I was happy I got a referral to call Charlie. Not only did he answer the phone right away, he actually came right out that afternoon. He fixed the problem and was extremely fair in the cost. As a matter of fact the other recommended companies have yet to even return my call and it's the next day. Thanks Charlie you provided great service.
LM HY
LM HY
21:54 11 Oct 21
Charlie knows his stuff! He is not only fair in price, professional, and respectful, but he explained my options! Some of the bigger companies can't fit you in same or next day; Charlie did, and on a Friday afternoon! So grateful for the recommendation on Nextdoor! We all need to help small businesses these days, and great small business owners like Charlie make it super easy!
Jeff Morells
Jeff Morells
10:07 24 Sep 21
Charlie was fantastic he was on time found the problem immediately very knowledgeable very nice man I would highly recommend this company
Michael Bowen
Michael Bowen
20:33 10 Sep 21
Wonderful on time service. very professional and efficient. Highly recommend for anyone. Great price. Found to be better price than the Big guys.
Michael Toms
Michael Toms
15:24 01 Sep 21
Chris Crane
Chris Crane
15:53 15 Jul 21
Was referred to Charlie to repair some ductwork under our home and service the two outdoor units plus our air handler in the attic. Charlie showed up early and got right to work. Very knowledgable about his industry and intelligent. Repaired our damaged ductwork under the home and cleaned a few drains/drain pans that were getting clogged by insulation and scum. Checked our systems a came back out one more time at no cost to check on the progression of low refrigerant and determine if it was a leak or just never fully charged when installed. We were very pleased with his work and professionalism. Will be working with him again for years to come. Recommend his services.
Mark Martini
Mark Martini
22:03 23 Jun 21
Robert Walker
Robert Walker
19:01 16 Jun 21
Unfortunately I had some people in here that screwed me over and took my money but when I contacted Charlie he came over ASAP and took care of my problem while showing me step-by-step what he was doing. He fixed within a couple hours what the other guys couldn’t fix in four days. I will definitely be using them in the future!
Susan Thomas
Susan Thomas
13:25 07 May 21
Charlie was awesome! He arrived within an hour of my contact and fixed the AC. He is friendly and honest. You can’t ask for better than that!
Eddie Kim
Eddie Kim
15:36 05 May 21
Charlie’s the best. He came over to help us out when our AC went out and we were back up and running in an hour!! Honest, friendly, and courteous. We were really happy and fully recommend.
Jim Bohn
Jim Bohn
22:16 04 May 21
I was pleasantly surprised when Charlie answered the phone from a total stranger with an Atlanta exchange – then even more pleased when he said he could tend to my rental AC problem later that same day! It was my 5th call trying to find an AC repair professional who could respond faster then the installer who wasn’t going to be able to provide any “service after the sale” for another 3 days. 🤨 I am one satisfied customer – thank you Charlie! 👍
Jennifer Austin
Jennifer Austin
17:58 28 Apr 21
Charlie was quick to respond and fixed our problems in a super timely manner. He is professional and kind. We will definitely ca him again for any future needs.
Michael Brenner
Michael Brenner
16:47 01 Feb 21
Superior service. I 100% plan to call again for future AC repairs.
Jeffrey Zorn
Jeffrey Zorn
18:23 25 Jan 21
Highly recommended. Very professional. Great service. A must use for any AC issues.
Antonia I.am.radiant
Antonia I.am.radiant
16:22 30 Dec 20
I highly recommend Essential Air. Charlie is extremely professional. He was punctual and even a bit early to arrive at scheduled appointment time. He took care as he maneuvered up to the attic and moved ladders etc throughout my home. He went above and beyond with excellent customer service when he offered to assist me fixing a few other items he noticed needed attention. His rates and prices are affordable. If you are seeking a trustworthy A/C specialist Essential Air at the top of your list!
donna powers
donna powers
23:38 10 Dec 20
Christy Draus (Miller)
Christy Draus (Miller)
17:12 29 Oct 20
I'm so happy I found a trustworthy AC contractor to maintain my AC unit. Excellent customer service and very knowledgeable and professional. I highly recommend.
Ronald Dick
Ronald Dick
16:35 02 Oct 20
Essential Air did a “health check” of my system, Detailed the reason for the issues I was experiencing, provided quotes and options for a solution. Gave me honest advice and the most professional consultation I ever experienced while living here in Florida. Absolutely recommend this company.
Melissa Mcwilliams
Melissa Mcwilliams
16:52 22 Sep 20
Echoing all the positive reviews on Essential Air - my AC went out this am, Charlie was here within an hour and had me back up and running in no time. I love supporting local, small businesses and I would definitely use him again. Thanks Charlie!
Liz Mulgrew
Liz Mulgrew
13:14 21 Sep 20
Charlie was great! On-time, knowledgable, respectful, and quick response time. Very accommodating and affordable! I'll be using Essential Air for my future service needs.
Sarah M.
Sarah M.
01:37 07 Sep 20
Our AC wasn't working and Charlie from Essential Air showed up within an hour of our call on a Sunday. He had the AC up and running in no time. Great service, great price and super responsive. If you have AC problems, you MUST call Essential Air Conditioning. Otherwise, you'll wait a long time for the repair and you'll overpay.
Hector Rodriguez
Hector Rodriguez
17:55 27 Aug 20
Doc Peppa
Doc Peppa
14:32 22 Aug 20
Quick service and very thorough. We were impressed with all they did as their standard AC check up. Refreshing when a company services a 15-year-old system and says “everything looks good“ as opposed to trying to sell you a new system.We especially appreciate the fact that Essential AC proudly supports our military and law-enforcement.
Andrew Rikarts
Andrew Rikarts
18:12 10 Aug 20
Charlie does great work for a reasonable price and is honest, professional and punctual...
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